Terms & Conditions

By using this website or working with us, you confirm that you are at least 18 years old and have the authority to enter into an agreement for your business.

If we update these Terms, the new version will be posted on this page with a new date. Using the site after that means you accept the update.

LevelByte builds trade businesses their own software systems and then runs those systems for them. That usually covers:

• Building a system around how your shop already works — things like scheduling, quotes, invoices, customer records, and your numbers.
• Hosting the system, keeping it healthy, and fixing it when something breaks.
• Changing the system as your business changes.

The exact scope, timeline, and price for your shop are set out in the signed agreement between you and LevelByte.

Unless your signed agreement says otherwise:

• Your system is yours. Once the build fee is paid in full, you own your shop’s system. If you ever stop working with us, you take it with you — the code and your data.
• Your data is always yours. Your customers, jobs, invoices, and records belong to your business from day one, whether or not the build fee is fully paid.
• Our building blocks stay ours. We build systems for many shops, so we reuse our own tools, templates, and know-how. Those reusable parts remain LevelByte’s property. You get a permanent, free license to keep using them inside your system, and we keep the right to use them in systems we build for other clients. Nothing specific to your shop — your data, your pricing, your customer list — is ever shared or reused.
• Until the build fee is paid in full, the system itself remains LevelByte’s property.

All content, logos, and trademarks shown on this website are the property of their respective owners.

You agree not to:

• Use this site for any unlawful purpose.
• Try to gain unauthorized access to our systems or our clients’ systems.
• Copy, modify, or distribute any part of this website without written consent.
• Submit false or misleading information through our contact forms or emails.

We reserve the right to block access to this website or our communication channels for misuse.

Our standard pricing is simple and public:

• A one-time build fee of $7,500 — half up front, half three months after launch.
• A flat $1,500 per month that covers hosting, maintenance, support, and changes inside your system. Month to month — no long contract.

The full details are on our payment terms page and in your signed agreement. Invoices are due as agreed in writing. Late payments may pause work or service.

Both LevelByte and the client agree to keep private all non-public information shared while working together, including:

• Business details, customer data, and pricing
• The system itself and how it works internally

Neither side will share confidential information with third parties without written consent, except as required by law.

We take responsibility for the systems we run: we host them, watch them, and fix them when something breaks. That said:

• Services are provided “as is” and “as available.”
• No software runs perfectly forever. We cannot promise zero downtime, especially when outside providers (hosting, payments, phone, or text services) have outages of their own.
• We cannot guarantee specific business results — how much you book, bill, or earn depends on your business.

Clients are responsible for:

• Giving us accurate information about how the shop runs.
• Running and hosting the system themselves if they take it and leave.

To the maximum extent permitted by law, LevelByte is not liable for:

• Indirect, incidental, or consequential damages arising from the use of this website or our services.
• Losses caused by outages or failures of third-party providers.

Our total liability in any case will not exceed the amounts you paid us in the twelve months before the claim.

This website may link to third-party websites or resources.

We do not control or endorse those sites and are not responsible for their content, privacy practices, or operations.

The monthly service is month to month. You can end it anytime — just tell us, and we will finish out the month and hand everything over. We may end a project or service if:

• Payments are not made as agreed.
• The confidentiality or ownership terms are broken.
• Systems or materials we provide are misused.

When the agreement ends, work completed up to that point is invoiced, and ownership follows section 3: if your build fee is paid in full, the system and your data go with you.

If anything on this page is unclear, ask us in plain English and we will answer the same way:

Email: hello@levelbyte.co